London, United Kingdom
60-62 Margaret St, Fitzrovia
N/A
+44 2079479700
Wheelchair-accessible entrance
Best Bank in West Africa
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The worst bank ever. Run Run Run
Terrible experience , don’t use them if you want to move money from UK to usa .... you have been warned
Service level for this bank is very poor and they do not care about the customers' information security. They do not care about your online security especially with internet banking. They very unhelpful and you will always get the feeling that you are bothering them if you are lucky enough to get someone to speak to on the phone. if you need to speak with someone urgently there is a 98% chance that you will not get anyone to pick up your call. If you want a peace of mind that your money is safe and to spare your self the hassle, just avoid this bank. It is just a shame that it is just among the few African owned banks in the UK. I expected more from a bank regulated by the FCA etc.
The bank seems to mostly be an outlet for their main offices in Nigeria, without a typical cashiering facility. In addition, when I went there to open an account, there was nobody at the front desk and I had to yell for someone to come out from the back. Aside from this lapse in basic security it just reeks of unprofessional behaviour. I'm not looking forward to a return visit.
Deli
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