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Holly&Lil The Collar Makers

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London, United Kingdom

hollyandlil.co.uk
Leather goods store· Pet groomer· Accessories· Pet store· Pet food and animal feeds· Pet supply store

Holly&Lil The Collar Makers Reviews | Rating 4.5 out of 5 stars (5 reviews)

Holly&Lil The Collar Makers is located in London, United Kingdom on 90 Tower Bridge Rd, Bermondsey,. Holly&Lil The Collar Makers is rated 4.5 out of 5 in the category leather goods store in United Kingdom. Holly & lil: Hand-made in the UK designer leather dog collars and lead (leash) sets. Each stylish dog collar is designed and hand-made in England. ... Welcome to Holly&Lil The Collar Makers Our unique, leather dog collars are designer ...

Address

90 Tower Bridge Rd, Bermondsey,

Price range

£££

Phone

+44 2072377226

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

...
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F

Felipe Godinez

I want to give a five star review for this shop, as it usually is very welcoming and they have very nice treats and doggy items. I had my puppy groomed here and it was done very well, I give props to the groomers. Usually the staff is very friendly and I enjoy coming there. But I have to admit that I could not give them 5 stars. I had a really stressing experience when I took my dog in for a groom the second time and was given a price I didn't understand. The situation turned very bitter over something that just needed a little explanation. I think I was partly to blame for the mistake but it was also the shops fault for not being clear about the pricing and allowing time for an explanation, especially as I am recent costumer and not very familiar with their cost scheme. I went back to try and apologize, but it didn't work. I was told how poor and disrespectful I am as a customer. And just so you know, they filled the appointment very quickly. I really felt bad how I was treated. In the end my son and I were treated with anger (I even got a text message full of insult). Make sure you know the pricing and pay in advance for grooming, to avoid the sad situation like mine. Looking through the reviews I can see the staff behave sadly once and while. I hope it doesn't happen to you.

S

Sarah Häfner

Wonderful dog shop!!!! Love it! Very nice staff!!!!

G

Giuseppe Benegiamo

Been assisted by Josie and amazed by her friendliness and knowledge! Luna and I will definitely come back to meet her soon. Thanks again !!!!

M

maureen O'flaherty

Lovely little shop very helpful for the pet owners and there pets. Nice section of food for pets and lots of toys. Very welcome.

K

Karen Simmons

I have quite a collection of Holly&Lil collars now, (having 11 dogs) my very first were the dice collars for my Standard poodles some 7 years ago. The quality is second to none, and in all those years not a SINGLE dice has even come loose, and they are still as good as new! Customer service...... what can I say - the whole team at Holly&Lil are like family, always warm and welcoming, and helpful in any way they possibly can be. I’m so grateful to be one of their pack! The collars ALL look stunning, and I’m asked almost daily where they are from by people all over the world! ......... the only problem is they are VERY addictive, (and they are my version of a guilty secret!......... I don’t tell hubby how much I spend on them)

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