London, United Kingdom
2 Marsham St, Westminster
N/A
+442070354848
The helpline is pretty awful. The pre-recorded instructions are almost incomprehensible. Called 4 different advisors ( first 2 suggested I speak with the legal team but I was never able to get through to them, one suggested I call another office which is actually closed due to the pandemic) and each gave me a different answer, some of which contradicted gov.uk guidelines. Extremely dismissive to the point of being rude despite me being as polite as possible.
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It is the most worse experience I have ever had with them. They are unfriendly and very rude to people starting from the dor entering to the main officers I wish no one ends up going there or working there Bc it’s. A disaster
It's a scam. This is A scam they work in partnership with the delivery company to lose people documents
It's a cold place with harsh policies and lots to be ashamed for. PP not making it better.
I need to talk to someone, the answer to my query is not on the website. After half an hour of pressing option 2, taking numbers and redialling and otherwise negotiating the labyrinthine telephone system, I thought I was finally getting somewhere, but no. “For advice on ....... please go to the website. Goodbye.” Aaaaaaaagh. This is worse than torture.
Deli
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