London, United Kingdom
667 Holloway Rd, Archway,
$$$
+442072812478
N/A
No one was wearing a mask, i understand service is slow due to there being less staff members in the workplace which is fine. However I only ordered a popcorn chicken snack box and i waited about 10 minutes for it while they served other people that ordered much larger meals than i did, the quality of the food is never really that good either. I have been given very stale chips multiple times from here.
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Very very slow service. Waited ages for them to take my order despite only 1 person in front of me. Priority is given to deliveroo drivers, who weren't wearing masks and not following social distancing, over in-person customers. After ordering waited a further 12 minutes for popcorn chicken. Was passed off Pepsi Max as Pepsi too.
I went the KFC in Archway with my walkers crisp packet which says in BOLD that you can get a free meal if you take the packet there and as long as you buy a 4 piece meal....I went there and the girl behind the counter told me I needed a code with it so if course I tried to explain that I had bought a multi pack and all the internet told me was what I already knew...suddenly a dude appeared from behind and gave me THE BEST SERVICE I have ever had. He treated me with such respect and sorted out 2 meal deals happily. I have never experienced such great service. His name is Arul, ARUL THE GREAT. And this review is the least I can do to thank him for the way he dealt wqith the situation. BEST CUSTOMER SERVICE I'VE EVER HAD. Salut the Arul
At last the customer services have greatly increased over the last few days. Well done management and staff of KFC Archway! Keep up the good work. I had the best ever tasty chicken KFC Archway. At last I was greeted, given eye contact and thanked for my custom. I came across a customer assistant who was well conversant in English over these years. This could be due to the holiday of the short tempered, rude and unlettered front staff. I wish that rude lady is always on holiday.
Walked into the store and the screens were pitch black. No one greeted or asked if we wanted to be served. Staff were too busy screaming in back even though there were no other customers. Useless.
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