London, United Kingdom
200 Carlisle Ln, South Bank,
N/A
+442074019896
Thanks Max for sorting out my B10Plus! Great communication via email, thorough service, friendly, fast... Just all the good stuff. Couldn't be happier. 10/10
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I recently contacted Luminary for some repairs, maintenance and PAT testing for a couple of redheads, a dedo and a 300w fresnel – and it would seen no job is too small for Luminary! Max was extremely responsive, took care and attention to detail, and added a nice personal approach; all at the right price. Even after I had paid up, he made sure my lamps got back to me, every step of the way. I'll certainly be back. The small Lastolite gift, and hand written delivery note that ended up with my kit was a nice touch. Great work. Can't recommend enough.
I had an Air connection problem with one of my Profoto D2's and after a quick chat with Max at Luminary, he very helpfully accommodated my busy shoot schedule by turning the repair around in the same day. Outstanding professional service from Luminary Lighting, fully supporting busy professional photographers. I couldn't recommend them highly enough.
My week went something like this * smashed Profoto head Sunday * Sent head to Max @Luminary Lighting on Tuesday * Quote provided won Wednesday * Repaired head received Friday at 3pm Outstanding service and saved my bacon for a shoot this weekend. Wouldn’t hesitate to use these guys again. Max....you have been outstanding. Wished all support was like this. No corporate BS; just good, fast and responsive service. Old school and just perfect. Thank you, David:)
Max was fantastic in dealing with my Profoto B10 plus, which I was ready to pay labour and parts for, but he gave me a kind call to say it was under warranty and shipping to a preferred address was also free! Very happy with the result, professionalism and turnaround time, considering it is currently coronavirus times. I have my light back for very important upcoming shoots, so I highly recommend this service for speed, professionalism and high level of customer care.
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