Marmalade Fine Jewellery

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London, United Kingdom

marmaladejewellery.co.uk
Jewelry store· Gemologist· Jewelry appraiser· Jewelry designer· Jewellery manufacturer· Jeweler· Gold dealer· Jewelry buyer· Jewelry manufacturer· Jewelry repair service

Marmalade Fine Jewellery Reviews | Rating 4.4 out of 5 stars (5 reviews)

Marmalade Fine Jewellery is located in London, United Kingdom on 23 Turnham Green Terrace, Chiswick. Marmalade Fine Jewellery is rated 4.4 out of 5 in the category jewelry store in United Kingdom.

Address

23 Turnham Green Terrace, Chiswick

Phone

+44 2087421178

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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Isobel Knapp

I have visited Marmalade a few times over the past year with a a recurring issue with a bracelet. The first time Marmalade did a quick fix, but informed me that if it happened again, they could send it off to their workshop and fix it properly. I took it in a few weeks before Christmas, and they sent if off, fixed it, and returned it back to the store in time for Christmas. Each time I have been to the store the staff have been very friendly, and the final service on my bracelet is faultless. They also provided a new battery for my watch, which was fitted there and then - quick, easy, and with a smile! I will definitely be back in the future with any further jewellery repairs, and the jewellery within the shop also looks lovely. Perhaps a visit with my fiancé...!

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Dmitry Zamoryakhin

The worst customer service ever. The owner is extremely rude to customers, I’ve never seen such a thing before, swearing, hanging up the phone, calling customers ‘a*s’, ‘st*pid’, ‘d*mb* and more. Avoid this place at all cost! Not worth the job they do for the headache this guy will give you

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Sam Smith

Disaster! Never had to deal with worse customer service. High prices not worth paying for the quality of work. Horrible place! 1 star is too much. Avoid!!

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Mira V

A wonderful jewellery shop with beautiful products. What makes it even more special is their outstanding friendly customer service. I took my old watch in to see if it could be repaired - long before the outbreak of the virus and didn't get a chance to pick it up before lockdown. I was contacted on a regular basis just to keep me informed firstly, that my watch was safe and then updates of what was happening re shop closure and reopening and when it would be safe to visit - at my convenience, once they had reopened. To me this showed a 1st class customer service that I haven't seen in many many years. How absolutely lovely. Thank you!

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elizabeth gabb

Cannot say enough , it is an amazing place. Love it.