London, United Kingdom
9 Lodge Ln, North Finchley,
N/A
+44 2084459000
VERY PROFESSIONAL SERVICE...FRIENDLY STAFF...RAPID PAYMENT RECEIVED AFTER SELLING MY ITEMS FOR VERY GOOD PRICES...WILL USE AGAIN....
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I had many thousandA of pounds worth of antiques picked up from store to go to auction at North London Auctuons . It amounted to a full lorry load of mainly antiques . After a while , I had heard nothing and received no money . When I rang them I was told that the auction house was in liquidation and I would not get a penny . I said I was going to law and the manager I spoke to spoke to me like a Katy gang member. Be very very careful before letting them handle and of your valuables .
All experience we have had with NL auctions has been extremely professional and the customer service is outstanding and payments made promptly.
Use this auction on a regular basis. Haven't had any problems. Staff were very helpful and polite.
I sold through NL Auction Rooms. The auction went fine, but the communication and speed of payment to me afterwards was very poor. For several months, I sent many emails that went unanswered, and made many phone calls during which I was promised that I would be paid that week (but wasn't). I was eventually paid a number of months after the auction. (Prior to the sale, staff had informed me that the payment is ready to collect two weeks after the auction.) No explanation was given for how long it took. EDIT 1 (reply to owner): I believe some lots were purchased online. However, I was told on most of the phone calls that my proceeds were in your account.
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