London, Canada
234 Exeter Rd
N/A
+1 5196525011
We purchased some tiles from Olympia. Tiles were bowed in the middle resulting in an uneven floor. They look terrible. This is the biggest most expensive regret . This was a real disappointment especially when this is my forever home. Floor is uneven and vanity isn't level. Paid over 9 dollars a square foot for tiles that were cut in the middle. Was not aware of this when tiles were ordered. Customer service was terrible. According to the box they were made in China. STAY AWAY from OLYMPIA!! STICK TO CENTURA. They have great staff, quality tiles and fantastic staff. Still very disappointed, may reach out to the better business bureau as I feel product was unsatisfactory.
like
Huge selection of tiles. Nicely displayed so you can easily walk through
First of all the sign out front should say if your not a contractor do not enter!. The customer service is terrible wont get off the computer to help and they were so quick to tell the my tile guy that I was in there looking for a deal and gossip about this very disappointed I would not recommend this showroom at all to anyone...
Great selection and friendly and helpful service
This is mostly a response to Paige's review, which I am very puzzled by. This place is a showroom. Usually you go to some other retail tile shop who then directs you here to go look at some more samples. Olympia doesn't deal directly with the public. At least this is the way it worked for us. At any rate, they are not really responsible for customer service, that's the responsibility of the retail store that directed you here. Regarding the staff at the showroom, in our dealings with them, they were courteous and friendly.
Terrible customer service
Deli
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