London, United Kingdom
Claremont Rd
N/A
+44 3457740740
Quick and efficient however staff need training on customer service as I was click and waved at like I was a dog.
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Don’t accept parcels for send, except prepaided
A disgrace for entire England. The most horrible mail service I’ve ever met in my life. Such a shame. It is so frustrating to keep the old people in this job and not deliver what you are paying for.
Total nightmare, drivers don't bother knocking or ringing the bell, and take parcels back. Asked for item to be redelivered, and it never came, and nobody contacted. WASTE OF TIME, RUBBISH CUSTOMER SERVICE!!! WILL HAVE THIS REPORTED!!
If I could give this place less than one star, I would! The opening hours are incredibly restricted . I walked 2 miles to get there on two occasions to find they were closed (despite online info saying differently) When I eventually found them open (they close at 9am!) I was told they didn't have my parcel (by a rude attendant) I insisted they did and showed the confirmation. He sent me away without looking adequately. I refused to leave and after a lot of insisting, he went to the back and eventually came out with said parcels! I will NEVER use this office again. If there were a way for me to complain direct to HQ, I would do so, but this will have to do for now. Please do not waste your time. Use any number of the alternative options for parcel collection services!
Deli
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