London, United Kingdom
Woolwich New Rd, Woolwich,
N/A
+44 7792422169
If I could give a 0 I would. Gave my coat to be dry cleaned. Went to collect my coat and still had a mark on it so asked them to clean it again. I went back to collect it a few days later and the belt for the coat was missing. Of course they are blaming me saying I can't prove the belt was there in the first place. Staff were extremely rude to me. It was a trench coat and the belt is material and also needed cleaning. Please be careful if you value your clothes.
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I gave them two suits to dry clean. One came back with the same stain - just some chilli sauce (the reason I took it there in the first place) and the other suit had a big fresh stain that wasn't there before!!! Hugo Boss suit as well. Avoid this place!
I used to live in woolwich for years and I moved to a different borough and I still come back here. Brilliant especially the bald fellow that has been there since the 2000s, very helpful.
Excellent service! I needed a jacket alteration. The alteration was done so good that it wasn't visible at all. Also the staff were very helpful by giving me useful suggestions. I felt that these people care not only about the clothes but for the customers also. I was really happy with every aspect of this service. Thank you!
Absolutely DISGUSTING behaviour by members of staff. Unreliable and cannot guarantee dry cleaned garments are ready for the agreed collection date and time. When I returned for collection, I waited for an hour whilst 3 members of staff searched the entire shop for my garments. I was told to return two days later as they could not be found in the stop. When I challenged the member of staff (after visiting the store TWICE) she seemed to think it was acceptable that: 1. I could wait until two days later to then only find out what may have happened to my items and that I should return mid day for their convenience. 2. Spending 1.5 hours in total whilst staff searched for my garments was acceptable. 3. That HURLING Bitchy, offensive, inappropriate, unprofessional and disgusting language at me as I walk out the shop (repeatedly) was appropriate. This was in front of a number of other customers who were also complaining during my 1.5 plus hour visit. I do not recommend, I would never use again and if a 0 star was possible, this would be the rating. AVOID and go down the road!
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