London, United Kingdom
22 Wenlock Rd, Hoxton
N/A
+442082454789
Would not recommend this company to anyone. Unfortunately after payed the fees and had one nanny/ housekeeper on trial the company did not provide with the replacement but was forcing us to keep the current unsuitable candidate ! When the candidate arrived to the house she was not trained to accommodate the family needs as was promised by the company. She could not speak three languages. In fact she should not speak any grammatically correct language. Most shockingly Maureen was unprofessional enough to tell us that we need to provide this unsuitable candidate with the housekeeping training ! The situation became even worse when we discovered that the candidate was expressing inappropriate behavior towards our toddler. When we confronted her, she started to cry and apologize, saying that the child was not listening to her !!! All this was documented on the camera in case we had to have the lawyers involved! The nanny that was sent to our family by the Sunflower au pair company, was not capable to perform a simple housekeeping tasks that resulted in damaging our property! No one has offered us to pay for the damages! Further more we have found empty bottles of alcohol in her room after the candidate has left the house ! Disappointed beyond believe.
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Really delighted with the service. We have a fantastic Au Pair who the kids love. Highly recommended!
best agency, wonderful service, used many times
Deli
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