London, Canada
624 Huron St
N/A
+1 5196016401
Toilets
Wheelchair-accessible entrance
Totally unprofessional. Had submitted all my expenses and tax details to Walt in January and he didn’t care to look and file them till now. I did multiple follow ups (literally calling them daily) still no response. No responses to emails as well. Very very bad experience. Now, I have to look for another tax agent and explain my expenses and tax payments. And the tax filing due date is nearing too. I would never recommend anyone to go to Tax Smart.
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Especially Jennette, who sits in front desk, she is super friendly and super nice to customers. Even thou she is super busy, she helps each person with all right info. One of the PRO tax guy I have ever met is WALT. Extra ordinary experience.....
Mr Walt - Chief accountant somehow believes his time is more important than the customers and to enforce that idea he makes you wait like 3 to 4 months.Books appointment and doesn't show up, tells you that your work is not his priority as its already past its deadline. I called him each day , was on hold on for 40 minutes each time cause he is on the other call and hung up without even talking to him. Nobody responds to the email. Took appointments, he promises it will be done in a week and it is not done. I call him again and the story went on for 4 months until I gave up. I am hoping he gives my documents back. If you want to keep your morale up and self respect avoid this location.
Walt has been doing my business and personal taxes for several years and has done a great job. He is very knowledgeable about business taxation and able to give good solid advice.
I have been going to Taxsmart for years. They are super helpful and very knowledgable! Great service from the girls and Walt! Quick and friendly service with great prices!!! Highlyyyyyy recommend !!!! Wish I could give more than 5 stars !!
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