London, United Kingdom
Bloomburg St, Westminster
N/A
+442033158733
Can anyone tell me how to make an official complaint about this place ??? Never been in there and live no where near but was in the street a few days ago and witnessed something shocking !!! I saw this through a window !! I was alerted by someone screaming for help didn’t even realise it was a hospital till I went to the doors to try and help. What followed was brutal !!! I need to report this but have no idea to where or who ??? Can anyone help please ?
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I had to raise a complaint to the NHS in an attempt to get treated, and they're ignoring my emails and phone calls altogether. Appalling.
Gordon hospital (Gerrard ward and every kind nurse and doctors i spend over 2 month in there and it was the most bless time of my life .kind is not the word . beautiful people who they do they job to the very nice and friendly way possible. I will give Gordon hospital a 5 star and Gerrard ward a 10/10 absolutely professional's god bless .
I visited my friend today, I was barely greeted by a staff member. As soon as I walked into the ward a staff member was arguing shouting at a patient which is appalling behaviour. The staff are employed to look after the patients not retaliate by arguing back. This is highly unprofessional and not the environment anyone with mental health issues should be in. It is evident that the majority of the staff do not care about the patients and it is simply just a job to them. When I approached the reception of the ward I was greeted by a female staff member with ‘yes?’ Not hello or hi or how can I help you, but ‘yes?’ Like I and the patient were an annoyance and something she couldn’t be bothered to deal with. It was disgusting behaviour. In my opinion 90% of the staff should be fired. This whole establishment is corrupt. My friend, the patient , has a video of the receptionist swearing at him and making horrific comments about his mother. He will be submitting this to appropriate authorities. This place needs to be shown to the public for what it really is. There is no care and no system to help the people in there. No therapist, no activities for inpatients. Additionally half of the staff don’t speak very good English. The patients should be surrounded with caring nurses. this place even as a visitor made me feel unheard and insignificant. Disgusting toxic people it disheartens me that our tax money is going into the pockets of these so called nhs nurses. How anyone is supposed to heal in this place is beyond me.
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