London, United Kingdom
6 Harley St, Marylebone
N/A
+448002884101
With very much disappointment, 6 Harley St Skin clinic made me come all the way and there was no one in. They didn’t send a message or send an email to inform me of any cancellations. This is not the service I am used to get from any other Harley St clinics. I already paid for Congestion Charge, ULEZ, Parking and travelling. This new company called Skin messed me up on a number or occasion where they kept sending me from 6 Harley St to 2 Harley St. Or, tell me we can’t find your booking then I show them they message they sent. Not impressed at all and I wouldn’t recommend it.
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Its awful experience, I don’t recommend to have any kind of treatment in this place, i had a consultation for tummy tuck with lovely patient adviser, then the next appointment was with the surgeon to get an idea about the operation, from first minute I didn’t feel what I expected, the attitude of the doctor was like someone who only care about money, the way she asked me about the medication iam on for depression such rude and made me felt iam from different planets, Its no wrong that i have mental health problem and i am working and living my life, such disrespectful attitude. one of her comments that my problem going to get worse in the next years in case I don’t have the treatment. So indirectly she was pushing me to decide the operation. Overall I got out with the worst impression about this kind of surgeon who only counting money. Please don’t be deceived by shiny name of this place. I never ever back to it.
Booked a consultation and was seen to straight away in Nov 2019 by a lovely lady, though slightly pushy to book fast. After consideration, in Feb 2020 I decided to go ahead and didn't hear back from the surgery. Countless calls and emails later no word. When clinics re-opened in July I got back in touch and was told my ignored emails were due to a system error and I would receive a call back to set up a consultation - never heard back! So so glad I didn't go through with Harley Medical Group, the poor feedback is accurate! Sloppy consultants and reception staff and general lack of care to follow up no consideration for future patients. Go elsewhere please!
Worst after care. Once they had thr money they didn't care about the problems I had. In the end the nhs had to remove the ruptured implants and i still have silicone left inside me now from the PIP implants.
My girlfriend had laser hair removal and fillers done there. The fillers where done in an acceptable way but nowhere near as good as other places do them. She also got a massive infection because the doctor didnt clean her face before using needles below her eyes. The treatment was 50% more expensive than A much better place we use now. She also did laser hair removal there which was very mixed. Some of the sessions where done professionally and excellent. Others sessions where done horribly and so unprofessional that my girlfriend flat out refused to see some of the staff there again. Not what you expect for a 1200 pounds beauty treatment. And finally my biggest complaint is they messed up some payments and needed to refund us 300 pounds. We chased this payment for almost 1 year now and even though they agreed to refunding us multiple times the money is still not with us. Clearly a deliberate act to frustrate the customer to the point they will just give up on the refund. Stay away from this place!!!
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