London, United Kingdom
11 Weymouth St, Marylebone
N/A
+443333058486
Please avoid this company at all costs. Paid for an express PCR test next day results for 250 only to be told that I can't get my results the next day. Couldn't use the PCR test as it wouldn't fall within the required 72 hours for international travel. Was asked if I wanted to drive to Birmingham as I would get faster results that way. No refund whatsoever, offered store credit that I did not want. Have reported the company to trading standards.
like
acquired covid 19 elisa antibody test on 3rd of July. Received the home kits on 9th of July. I had to sent the samples to laboratory within 24 hours. In the package received a letter saying after 30th of June, the laboratory was not going to process the kits due to deadline gov has set up in place which was 30th of June. The kits should not been sold as can't be processed and this was sent from Vivo itself. Spoke with customer service rejected to refund me because the kits despite not open are medical kits. You can come out with your conclusions on this. I'm very disappointed as I bough those with debit card and have to wait weeks to sort it with my bank.
They blocked my number after calling 3x to see what happened with my next day delivery PCR i paid 250 for, and they just blocked my number i dotn recommend at all!!
Dear owner of VIVO Clinic’s I hope you read this message.. I took a pcr test early this morning, and I need the result test because I have a flight I can’t change tomorrow. Please consider this.. Abdulmalik Hatrosh
Do not recommend at all. Rude customer service & unprofessional. Get your PCR test anywhere but here.
Deli
The best companies in the category 'Deli'