London, United Kingdom
429 Roman Rd, Bow
N/A
+44 2089816776
My experience from the team at Winkworth was great from start to finish. They were proactive in my search and the move in was a very smooth process. Wouldn't hesitate to use them again.
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Avoid at all cost. Absolute lack of communication during the tenancy, and then absolutely shocking lack of conversation on check-out. There were several issues with the house itself, the council property was not set up with the council, there was no water meter for Thames Water, Internet connection - non existent. We had to do a lot of that ourselves, contacting all parties. At the end it was difficult to check-out and hand over. The final hand-over report came 2 weeks after check out and was reporting normal wear and tear as our fault. No way to get any information out of Bow in the meantime. We had to lose money of our deposit, because we just couldnt invest more time to argue the report. Really unhelpful, difficult to reach. I have a feeling we could have worked easier with the landlord directly, 0 added value by the agency, makes you wonder why they exist.
Absolutely laughable how poorly this viewing was dealt with. Prebooked two times to view a property at 1pm.... on the SAME street as the estate agent. I appear at 1 and call the agent, he said he will be 5-10 minutes. I walk up the street and see him on the phone after 10 minutes thinking oh he's coming to meet us. Walk back to property and wait, nothing. Go back to Winksworth where he's faffing around. Eventually comes out and says he has to meet someone from Kenton and will be another 10-15 minutes. WOW! So I have already stood there wasting my time for almost 40 minutes waiting for an estate agent to view a property which was not even 30 seconds away from where he was standing. So I left, and there were no rearrangements made to view the property again by him. I couldn't think of more of a list of stereotypes this man had hit in his role.
Just move in and for me it was a good experience, the agent Emanuel was very patient and polite, as an agency they are very kind with people in comparation with others that i had to deal befor. Thanks for everything ,for helping finding my place.
i will keep my feedback short and simple. Dominic overpromised and underperformed, was extremely apathetic and too unpolite. a horrible experience where i felt attacked and questioned. and wasnt given what promised. hes the director. i can only imagine how he leads the team. i recommend you use Dexters and avoid this aganency at all costs
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