London, United Kingdom
648A Garratt Ln
N/A
+442089462828
Rarely moved to write a review, but the service here was so good I'll readily make an exception. Quality of the work (body repair) was first class and price very competitive; but it was the friendly, welcoming service which stood out as 'not at all like your usual garage'. I know where my future business will be going.
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Staff were fantastic - efficient and friendly. Did our MOT and checked car over after a bump. Thoroughly recommend them.
Superb service and super helpful staff. Expert advice and fair prices make WLFE a garage you can trust. A family company you can genuinely trust for servicing and MOT, plus used cars seem to often have RAC warranty. Nice people too.
1 x Star. If I could give any less I would. This is the 3rd time I have used this company to do an MOT on my truck and the third time they failed it...twice. You may ask why didn't I try somewhere else. The reason being logistics and for a level 7 truck MOT their are not that many choices locally. Last time it was for Wipers and headlights at incorrect angle. This time it was for guess what...Wipers and headlights at incorrect angle, along with a brake hose which apparently was too short and causing fouling on nearside??? When I took it in both my windscreen wipers were in good condition. When it failed for "wiper on nearside windscreen not clearing window" the blade had been torn by 2 inches. It was fine before it went in. On the re-test I had to wait over 2 1/2 hours. I didn't even see my truck re-enter the garage but some how it passed once I paid an additional 63 for brake hose to be clipped back on to the side panel. Not only that. While I was in the waiting room a chap came in to collect his vehicle. He was astonished by the cost of his bill. They had charged him over 100 & VAT for a 15 hinge. Customer service is a joke. No communication. They leave you waiting in there small cold room for hours. When you ask what's going on the receptionist becomes rude and aggressive. I will never go back. I urge you to do the same.
WLFE have kept my VW van on the road for the last 5 years. Friendly staff, reasonable prices. Current team of Soya, Matthew, Adam and Gabi is great. Recommended.
Have been using their services for some years and find them to be that rare thing a fair honest well priced garage
I was looking for a car saw one that suited on the website at WLFE sent them a message last night to say I was interested, this morning Daniel rang me and we spoke I said I had an appointment at noon after which I would be there to do a test drive. My husband left work early, went to the bank got the cash, we got the train when we got off the train Daniel rang me to say he was in the process of selling the car! I walked the ten mins to the Forecourt and he had sold it. I told him that I thought that was not decent, he should have told the buyer that the person he had rang this morning was on the way(he could have rang to make sure I was on the way) and if I wasn't interested then he could ring the 2nd buyer back and go from there. It took me almost three hours return trip on the train. A friend said "well what do you expect from a second hand car dealer".
They repaired my boot for me and did MOT (which included work I anticipated) they did a great job for a fair price. I trust them and will go back to them next year
Deli
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