London, United Kingdom
36 Woodford Ave
$$
+44 2036435173
N/A
Outdoor seatingTakeawayDine-in
Toilets
Wheelchair-accessible entrance
CoffeeFoodLate-night foodSmall platesVegetarian options
Disappointed to be fair. My wife and our friends visit this place regularly. Every time we've been we have had no issues and kept it as our go to. We had built good rapports with some of the staff there and they always show us love back. Yesterday 19/09/20 we chose to come here after a long week at work. We were first told that there'd be a wait for a table which we didn't mind. 2 minutes later i was told by the waiter that because I was wearing a tracksuit we wouldn't be allowed in. To be honest, I haven't heard of such a weird policy. It isn't like this is a upmarket shisha lounge when it is located behind a domino's store. What I didnt appreciate the most was that the waiter had told me this message had come from the manager himself. I would have appreciated it far more if the manager would have come and said it to me himself. Regardless, I cant fault the workers but I can fault the manager for being a coward. Probably the last time we'll come.. and the cheek to charge service charge when you're a cash only, tax evading business making issues over a tracksuit.
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Great customer service good food and drinks are beautiful
Best shisha experience! Very elegant place in the heart of Gants Hill.
Applied for a waiter position for the restaurant Zamana that they are opening up in front of the shisha bit. I got an interview and attended, all fine and good so far. Was invited for a trial shift at Zeyaras, and attended the trial shift. I was told by the girl Amirah I'd get a call back on Monday for more information and my calls and texts are not being returned. It's Saturday now.
New Year's Eve spent well good customer service never disappoints
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Wheelchair-accessible entrance