Garland, United States
3914 S Shiloh Rd #200
N/A
+18448767766
I purchased an item, over 1200, in the store and have been a long time customer. I was given a price the same as the internet even after driving an hour to the store. I asked for a better price or discount and was told that the best they could do was to match the Polaris website. I told them that I had been given a discount in the past since I was shopping local and was a loyal customer. I was told they don’t do that anymore. I asked for a manager and was told that there was no manager at the business, this was Thursday afternoon...a regular work day in the middle of the day, and when I questioned where the managers were I was told they were off. I requested that the employee call a manager and he agreed but then walked off so that there would be no chance I could speak to them. Later talked to a manager and he stated this was not a store for me. I agree. I will spend my elsewhere.
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I’d been looking for a specific bike for awhile & couldn’t find it at my local dealership, so I went online & found one at Lone Star Indian. A 2019 Chief Vintage Icon, I flew in from Salt Lake City & they were amazing to work with. Clay took great care of me & so did Michael. We got the paperwork done & I rode home on my brand new Chief. Clay even called me the next day to make sure everything was goin well on my 1300 mile ride home. I would highly recommend Lone Star, great people & great dealership.
Sales and Service staff were friendly and helpful. I brought in my 2014 Chieftain for service Eric performed the work. Eric was professional answered questions I had and kept me informed throughout the process. Great place to purchase your next Indian or have service performed
The service I received at Lone Star Indian was stellar. From Kevin putting up with all my calls, he was professional friendly and helpful all the way. Now the tech Eric, I can not say enough about him and the way he treated my bike. I felt like he was working on his own . He was very informative and efficient. If you need service for your bike go talk to Kevin and Eric @Lone Star Indian.
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