Longfield, United Kingdom
73 Station Rd
$$ - $$$
+441474707777
N/A
We placed an order online for takeaway food from this restaurant at approximately 3.50pm today. We received a phone call from a number in Wales at 5.08pm to say that although we had received an email cancelling our order, the order had been accepted. On checking my email, I only had one that confirmed my order! The caller said that you needed to push back our delivery slot from 5.45pm to 6.30pm. We agreed as we had waited so long already for our food! At 6.40pm we called back the number in wales as our food had not arrived. We were told that we hadn’t answered our phone or checked emails and our order had been cancelled. No further calls were received - only the original one at 5.08pm. No further emails were received either! You have now lost a customer who uses you a lot! You need to change online food ordering systems, as checking Trust Pilot will show you what others think of yours!
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Great service, food and price
The food was great and the price was cheap I would recommend railway lamb for any one who's trying Indian foods for first time.
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