Los Altos, United States
350 Main St
N/A
+1 6503835426
DeliverySame-day delivery
Repair services
Amaing online customer service ! They were quick to provide answers to all my inquiries. Shipping was quick across the US as I live in NC. They even gift wrap my jewelries. Once day when I am in SF, I will definitely give the store a visit!
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Excellent selection and very knowledgeable staff for anyone looking to buy fine jewelry.
Great, friendly service. Was able to get my engagement ring cleaned and the setting checked. I also was able to sell some gold pieces at a reasonable cost. The staff also supports local businesses. They recommended I try Smythe & Cross Fine Jewelry for getting my watch batteries changed. Will definitely be returning!
Due to prescribed medications, my joints are often sore and swollen. Several months ago, I had to remove all my rings for x-rays, including my wedding set and pre-engagement band which had to be cut off. Smyth & Cross was recommended by a friend to repair my rings. My husband and I walked into the store and were warmly greeted. Annie approached us and invited us to sit. I was feeling a bit emotional about my rings, but she put my fears to rest. I showed her the rings and that they would need sizing, and the one repaired. She took her time to look at each piece, noting that one of the settings looked like it was bent. Annie wrote up each repair request carefully and thoroughly. Within a few days I received a call with the repair costs. It was very reasonable. The goldsmith even checked each setting and recommended that all stones be reset. With our approval, the rings were repaired and in within days they were ready for pickup. My rings are beautiful. There are no visible marks for the sizing and no evidence that the one band was even cut. I’m happily wearing both rings every day. Annie was both personable and professional. I highly recommend Smythe & Cross and Annie.
Very friendly and helpful staff, they are not pushy sales people, they really are knowledgeable and want to help you. They have a smaller selection but still many great choices and it actually makes it easier to pick a ring if there are not infinite choices. I bought my engagement band and wedding band here, highly recommended!!
Deli
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DeliverySame-day delivery