Los Angeles, United States
1722 Colorado Blvd
N/A
+1 3232550710
My dad passed June 3rd. I called several places before I got to Cedar Hill. Their prices were reasonable & they were very accommodating with helping me through email & over the phone since I didn't live in the area. I just picked up my dad's ashes per his wishes to be cremated. Very thankful for their help in taking care of my dad's final wishes.
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Our beloved 91 year old cousin passed away in April. Because of the Coronavirus my husband and I were unable to be in Los Angeles before she passed and afterward to make funeral arrangements. The Descendant Affairs department at Cedar Sinai Hospital referred me to Cedar Hill Mortuary. I called and spoke with Natalie and Tanya, who went out of their way to help me with our cousin's the cremation and death certificates. Both ladies treated me as if I were a member of their family! I felt comforted and cared for. The customer care that was offered to me was excellent, thoughtful, and kind. At such a difficult time, I felt secure in my selection because of Tanya and Natalie.
Literally the worst. I called a few hours after my grandpa passed. The rep asked me for my grandpas weight and then told me \we don't take fat people here\. So insensitive.
I want to thank everyone at Cedar Hill Mortuary. Tania, Natalie and David were truly helpful during the darkest moment of my life. As I lost my mother suddenly and feeling utterly lost within the steps to follow, after a passing, I called at 11:30 pm and David immediately answered all my questions, emailed me the information and started working with me and husband. Then Natalie and Tania took over with the paper work. They were very honest about my expectations, specially with the unique circumstances we are going through right now, and were in touch all the time, always sweet, always kind. I even showed up in their office without announcing myself, things you do while grieving, and they seemed honestly concerned for my pain. I have no words to express my gratitude to you. It makes a world of difference to have people helping you when pain is taking over. THANK YOU ALL FOR YOUR KINDNESS.
They have had my father for over 25 days. No one there can tell me about my fathers ashes. Will not pick up the phone an if they do you get put on hold an then they hang up on you. DO NOT TAKE A LOVE ONE THERE!!!! THE SERVICE IS TERRIBLE THEY DO NOT CARE ABOUT YOUR PAIN OR YOUR LOVE ONE.
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