Loughborough, United Kingdom
31 Market St
$$$
+44 1509235319
N/A
Outdoor seatingKerbside pickupDeliveryTakeawayDine-in
Dogs allowedGender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seating
CoffeeFree water refillsHealthy optionsKids' menuPrepared foodsVegan optionsVegetarian options
absolutely disgusted with their customer service, I paid 7.00 something for their breakfast, it came with no egg, it was cold and the bacon wasn't very nice, you may think I'm sounding pathetic but when you pay over 7.00 for a breakfast I should expect to receive a good one atleast and with no items missing. I had rang the restaurant to say that I had received no egg or beans, her customer service was very poor, swearing down the phone to me, saying that I was shouting at her when I wasn't. and to top it off she put the phone down on me so I had then rang back and spoken to the manager and he was exactly the same! I'm so shocked and I've never had this level of customer service in my life and I will not be going there again! It also seems that in some of the reviews when people go to complain about their issue they seem to get on the defensive side which they did exact same to me. just to note, my partner had an omelette which involves egg, she told me she forgotten to put the egg on the breakfast. how hard can that be? I ended cooking myself 2 eggs and took me 2 minutes. really not happy with this place at all, they have lost mine and my partners custom. So rude, they don't deserve such a business!
like
DOG FRIENDLY!!!! I've always loved this place. Even better since it moved, as there's much more space. And despite how popular this place is, the staff always seem to remember even the most little details customers sometimes have. That sense of familiarity is rare these days. 10/10
as I live and work in and around Loughborough I often visit Baobab, and I'm always pleased with the service, the food and the drinks. Earlier this week I visited with a friend and had the Italian Hot Chocolate, to which our server added a shot of espresso at my request. It was delicious! I would also recommend the green chai latte my friend had, as she very much enjoyed it. The atmosphere is very friendly and welcoming despite lockdown restrictions - I'm very glad they have remained open!
Absolutely first class food - any of the club sandwiches especially. Amazing coffee too.
What a brilliant cafe offering, gluten, daily and other food intolerance meals! On top of this the staff are really helpful and full of smiles! Definitely will be going there again! Highly recommended!!
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Wheelchair-accessible entranceWheelchair-accessible seating