Loughborough, United Kingdom
The Office Village, 19 North Rd
N/A
+44 1509212108
The worst service ever. Avoid at all costs. The worst solicitors in Loughborugh by far.
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The poorest service ever. You would never ever get through to them in first call.
Disgusted with the level of service from Edward Hands & Lewis Loughborough, I would suggest they read their own customer service statements, rang a week ago, their phone went to a answer service all afternoon, left messages to ring me back, sent a email as it’s a urgent request still no response. Rang next day and spoke to a receptionist, yes we got your email and Paula will phone you! Four days later still no response or contact from them, spoke to receptionist again who assured me someone would ring me asp. Still nothing so rang again next day and was transferred to the Hucknall office, spoke to a lady who agreed this was terrible and would make sure I was contacted asp. Still waiting ! Would I recommend them - no, no, no Don’t waste your money or time on them go elsewhere. They are handling a purchase of a flat for us or suppose to be! Used a solicitor in Cardiff for the sale of property, no problems with them they always answered emails within a couple of hours, somebody always answered the phone and either spoke to me or rang back the same day.
Abit slow at responding to matters
Had all my conveyancing sorted in just over a month. Made the entire process really easy and non-stressful. Would highly recommend Paula :)
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