Loughton, United Kingdom
38D Chigwell Ln
N/A
+44 2081720909
Toilets
Absolutely love my lash extensions and mani at home. Very reliable service, would definitely use again. Thank you so much x
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Great Salon and the BEST Lashes!
I attended the Hi Brow Training which was from 10am - 5pm. I was rushed and hurried out at 2pm. Meaning I was there for 4 hours of which 30 mins was lunch. I travelled 2 hours to get there and 2 hours driving home on top of parking tickets. I spent around 30-45 minutes actually practising the brow treatment where I was instructed to re wax over an area more than once - my model now has scabbed up areas where skin cane off. I didn’t get an opportunity to try the threading technique on the model, I wasn’t taught how to apply make up and trimming - which is a huge part of brows was skimmed over and I don’t feel like I learned. Basically I’ve learned more watching YouTube videos. When I struggled and asked for help the tutor said “no no you do your own thing” I have ZERO confidence in my ability to wax, design or shape and as a result cancelled all brow appointments with clients which has lost me income on top of paying for the course, my fuel and childcare costs. I’ve rang and rang the company over 2 days after making a complaint and I can’t get through to anyone. I was offered a trainer to call me “to talk through” what I need to do with waxing - sorry no, I paid for a PRACTICAL course and then I was offered to come back and repeat the course. Birmingham is the only location within reasonable distance for me to travel and I have no intention of wasting my time there again. I will now have to fork out hundreds for a new course and can only hope for a refund from this absolutely rubbish course. Beauty is my source of income and I have 2 children under 4 to provide for, I’m disgusted to be quite honest, I’ve paid a lot of money to then not be able to earn because of the shocking training. My model wants to find an official avenue to complain to as he has sustained an injury due to the trainers teaching. I’m on maternity leave and what I paid to this is pretty much what I have to live on for a month so it’s a lot of money!!!
Today I had Elma do my lashes from start to end these ladies did there best to accomadate me ... from booking the appointment last minute all the way till the end ... the receptionist was lovely and then I had Elma install my lashes ... she made me feel so comfortable and really cared about how I felt and the look I wanted . I left very chuffed I used to do eyelashes myself so I know how it all goes but Elma has done them the best and I will continue to go back and tell everyone how good this lash place is . Thankyou
We have been using them for years - fabulous products, training and service always.
Deli
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