Louth, United Kingdom
Brackenborough Rd
$$
+441507602717
N/A
Been working 6 days a week, full days, driving patients to and from Grantham, got home half 8, sorted cards and parcel to send in the post and dashed to this post office to get them sent in time for Christmas, I don't get a lot of free time to do things, and when I arrived at 9. 50 I was approached with such attitude by the young blonde girl telling me 'well you need be quick' and then when I was rushing 'can you hurry up and pay so I can serve the other customer', when I'd packaged the present and went back to her, I put it on the scales and she quickly grabbed it off the scales and processed it without asking me what was in the parcel to which I'd have told her there was 2 books and a set of miniature alcohol bottles! Which have to be noted to Royal mail. I have anxiety and this experience made me feel very awkward and upset as I did not turn up at that time on purpose! Normally a good experience here but this was ridiculous
like
I had a real issue with a delivery by Royal Mail parcel (no fault of the post office) and I needed some help quickly and to sort out how to get the payment back from the postage I had already paid. The owner was so helpful and kind considering they must have been overwhelmed being a week leading up to Christmas week. My parcel was delivered by Parcel force instead (as was time critical) and I only had to pay the difference in cost. Even the Parcel Force delivery driver waited a few minutes so he could take my parcel. I usually always use this post office although I don't live in town, and I really, really appreciated the time they took to help me when I needed it.
Where else can you do your banking at 7:30 on a Sunday evening. The shop is open 05:30am to 10:00pm and so is the post office! Very helpful staff and owner they will always point out deals you may not have noticed
Love the staff. Very happy. Obliging. Shop not over expensive.
Didn’t know how to pay in so she told me to come back tomorrow, I asked if there was anyone else she said no they’re in the back so they can’t help. Disappointed.
Always friendly and helpful service, it doesn't matter wether you go in for one thing, or half a dozen thing's, management and staff are lovely.
It's usually good, but I was very disappointed at how unhelpful one of the staff was, last time I went. I will go elsewhere in future.
This place is much improved since the refurbishment and the really unfriendly and uppity Post Office woman left.
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