Ludlow, United Kingdom
9 Tower St
$$
+44 1584872356
N/A
Delivery
Wheelchair-accessible entrance
I queue most days and I accept the longer waits that have been caused by the lockdown; what I struggle to understand is why a relief staff member is not being employed by Post Office or One stop to monitor the queue outside the door . If one counter staff member has to do this it slows down the flow through. My average wait at the moment is about 40 minutes. One Stop benefits from the rent and extra footfall that the post office provides and could easily employ extra relief staff. I would suggest that the Post Office negotiates with one stop to alleviate this problem. Ludlow is a rural area and this service covers a wide area as other sub post offices have been closed down, putting extra pressure on the counter staff in Ludlow, who are struggling to cope with the extra workload and frustrated customers taking it out on them. These staff are amazing and work really hard to meet our needs and they deserve to be helped in this exceptional situation. This is a specific request not a general 'moan' about queueing.
like
This place is often closed during the advertised business hours excuses hae ranged from: \A shortage of stamps\ to o staff\. At least now they have the excuse of \Covid\ for their varied and unreliable opening times. Use Galdeford, they manage to get on with it without moaning.
The post office is closed for some reason?
Friendly and helpful staff
Staff are alright, not had a problem here in over 3 years
Deli
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