El Paso, United States
10650 Socorro Rd
N/A
+1 9158598187
Lujan Trucking has the audacity to increase their price to 90 during COVID-19. The worst water trucking company in El Paso without a doubt for doing such a thing in times of struggle for everyone. I have a water tank of 2100 gallons and a tote of 330 with a total of 2430 gallons. Every time I paid them to fill up my water tank they would only fill up my 2100 storage tank, when what we pay is supposed to be for a 2500 gallon load. Also, after speaking to the person on the phone, she let us know that they increase their prices every year by 5, which I believe is crazy, when we first got here their loads were at 65, and now their at 90, which means in another 2 years we’ll all be paying 100 for a load of 2500 gallons! That’s insane and wrong, that is taking advantage of people, which is not right at all!
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Been dealing with Lujan Trucking for 20 years now!!! Driver's are courteous and professional. Office staff is super nice and attentive.
We get our water from Luhan and they are wonderful always professional and have even went out of the way to get our water delivered when we ran out. The drivers are nice and the office is good to they always are polite and handle my calls even if I left a message. My husband and I are very pleased with there service
Had been calling since Saturday, today is Tuesday. No answer all day Saturday. Their voicemail states to leave your name, number & address, which I did do also Saturday. Monday comes, I call to ask if they are coming and the lady ( mind you, very rude ) tells me “it’s gonna have to be tomorrow, because today all the trucks are really busy” I tell her I’ve been calling since Saturday to which she couldn’t even give me a logical reason to why they never answered. I tell her I left a voicemail and she tells me they don’t check their voicemail. So why do they say in their voicemail to leave your name address and number. Today is Tuesday and they still can’t get here.
They are ripping the people in Hueco Tanks off. They have raises their rates 4 times since we moved here. If you pay for a full load they do not move the hose to a second tank if your first tank wont take it all. They steal the rest of the water you pay for. Crooks!!! They are literally robbing us for an 15 mile drive. You should be ashamed!
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