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Lutterworth Country House Care Home

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Lutterworth, United Kingdom

my-care.co.uk
Assisted living facility

Lutterworth Country House Care Home Reviews | Rating 3.9 out of 5 stars (5 reviews)

Lutterworth Country House Care Home is located in Lutterworth, United Kingdom on 2 Ashby Ln, Ullesthorpe. Lutterworth Country House Care Home is rated 3.9 out of 5 in the category assisted living facility in United Kingdom.

Address

2 Ashby Ln, Ullesthorpe

Phone

+44 1455558355

Accessibility

Wheelchair-accessible entrance

Open hours

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K

Kate Moore

If you are considering placing a relative/friend at this care home, I would strongly advise against it. My nan arrived at this care home in early 2020. We regularly had to point out health concerns that were not picked up by the carers/home staff, which considering that this is the service they claim to provide, is rather worrying. Many times they were very dismissive about theses issues claiming that she was okay, which turned out not to be the case. My nan, who was very frail and a fall risk was also left on her own when she shouldn't have been. I do not know how many times this happened, however the time that my mother went to visit her she was left on her own in the summer house and subsequently she had a fall. She had multiple falls in this care home. We experience staff rushing around and rushing my nan when trying to get her into a wheelchair to take her back into the home. They spoke at her, rather than to her in a very quick manner which meant that she was unable to comprehend what was happening. For a person with dementia, who wasn't overly thrilled in requiring to be in a home this was incredibly distressing and confusing. They claim that they have enough staff, however logically this cannot be the case as it takes multiple attempts for the bell to be answered and the staff that you do see never have any time. During my nans time there all the competent staff left so this should tell you something. I must say that the activities co-ordinator is lovely, however she is only there a couple of days a week which doesn't seem enough mental stimulation to me.

K

Kim Sephton

New manager has made this home feel like home! Lovely staff and clean and nice rooms. The food is very good and the laundry is very well done. The surroundings beautiful. Lots for the residents to do from the activities coordinator and lovely garden.

D

Daniel Gibson

If you ever decide to put a relative inside this 'care home', stop! Evaluate your back-up home, and choose that one! Trust me x

R

rares greta

Good place for elderly people

V

Vicky Vann

amazing place

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