Lydney, United Kingdom
55 Newerne St
N/A
+44 3456021997
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
All the staff are friendly and welcoming except one who stares at me as if looks could kill, the tall, older nosy one with short grey hair
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Staff do not seem to know what they are doing. Very unhelpful. Have been in several times recently to get some guidance with my business account as was promised when I opened my account, but no one can help. Going to change banks, but need to be careful as Lloyds have their fingers in lots of other banks.
100% agree with reviews here saying The staff available didn't know their own procedures for opening an accounts. We had the same problem today wasted 1.5 hours of our time (I wonder if it is the same member of staff)? Dont try making a complaint to the Manager he doesnt want to acknowledge some staff do not have the abilities, qualities, attributes, etc., necessary to perform a particular job or task. When you have this attidtude at the top it just filters through to who is employed within the bank. Video and audio should be used in this bank. Personally Im doing what other reviewers are doing closing my accounts and moving to another bank IMMEDIATELY
Took my 11 year old to Lloyds to open a bank account. The staff available didn't know their own procedures for opening an account for an 11 year old and couldn’t help. Opening an account for someone who may bank with them for many years didn’t seem a priority so will be trying Barclays or HSBC in Chepstow.
Staff are very friendly and down to earth. Inside is always clean and tidy!
Deli
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