Lymm, United Kingdom
12 The Cross
N/A
+44 1925753668
DeliveryIn-store pick-upIn-store shopping
Recently moved into the area and needed some Hay-fever tablets for my allergy to grass. First time in the shop and I was greeted by a really nice, tanned, dark haired girl! I was so astounded by the excellent customer service she gave me! So polite and courteous! Her product knowledge was brilliant and she was very professional. She is a real asset to Lloyd’s pharmaceuticals!
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Rude, disrespectful female member of staff who clearly does not know all the correct and up to date procedures. Had to give 1 star as it wouldnt let me give none.
Unbelievable customer service, how do the staff get away with being so rude to customers, I will never shop there again. They talk down to you and treat you as if you are stupid. Lloyd’s as a company I wonder what you think?
Just can’t be polite. Awful every single time. I don’t think they realise they are a business. Takes days and days to get your prescription due to them being completed off sight. Id love to support this business in my village but it’s Such a trial every visit.
My experience was Exceptionally rude staff , no compassion for elderly people waiting for their script , who maybe hard of hearing or bad on their feet. I will never step foot inside this chemist again. I can only imagine how my boss would react if I treated people in that manner.
Very poor customer service why is it 1/2 wait for perceptions sent direct from Doctors surgery when the shop is empty no persons waiting ( your life in there hands ha) this is a small village how would they cope in a large city.
I would like to acknowledge the excellent customer care from staff at this branch in sorting out a necessary repeat prescription when I was unable to do so through work patterns. Very much appreciated.
The pharmacy is from last century. No telephone calls are answered within a reasonable time (10 - 20 RINGS REASONABLE?), if answered at all! "Don't care" attitude of staff, may be due to not having enough staff. I am definitely taking my business elsewhere.
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