Lynbrook, United States
601 Sunrise Hwy
N/A
+1 5165998181
Awesome. I walked in for a pair of glasses, ended up with 3 pairs and contact lenses. Just really appreciated the personalized, thoughtful service. Planned to get more pairs and, based on the customer service, I wanted to support the store as much as I could. Shout out to Abigail and Rinaldo who helped me. Regarding the doctor, I really preferred Dr. Fuchs. I had to see the other doc for a follow up and didn't find him very personable and he was cocky. Off-putting but he was only there one of the times I was at the store. Everything else, wonderful!
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Yesterday - within a 4 hour time frame.. I got my eyes examined (thoroughly by Dr. Fuchs - VERY kind man), Jalene broke numbers down with me and made sure i was fitted well for my glasses, and Arsen picked out the perfect frame for me on the first try! They are a great team! I will absolutely be back and will bring my husband to get his next pair too. Best part, to be honest, I didn't feel rushed (during the exam, or while shopping for my frames). Dr. Fuchs let explain my issues, observations and gave me great feedback. Jalene (I hope I'm spelling her name right) explained the difference between all the options they have (coating, crizal, etc.) patiently and in detail.
Today went to Sterling in Lynbrook to get a pin replaced. The entire staff was welcoming & eager to help me. Even before the optometrist came staff members tried to fix it. Left my glasses there & returned 30 minutes later to find them fixed. They did not charge me. I highly recommend this branch.
The staff at the Lynbrook location were very helpful and accommodating when I picked out a new set of glasses. Abigail had a good eye at picking out frames and ensured that the measurements for my astigmatism were correct. Rinaldo also verified that the measurements of the pupils were correct and adjusted the glasses that I wore to the store that day that had been badly bent out of shape. When I picked up my glasses everything was perfect. My wife thought my glasses looked great as well. I highly recommend this store for its excellent customer service.
1st time going. Greeted by Jayleen, she’s was very helpful as I didn’t have my insurance info. As much as I dread eye exams, the experienced Dr Vic(35 years!) breeze through my eye exam effortlessly. Also made it more enjoyable. Arsen helped me ordered what I needed to be on my way. Great team. Had a great experience. Definitely keeping my business.
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