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South Park Surgery

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Macclesfield, United Kingdom

macclesfieldprimarycarenetwork.co.uk
General practitioner

South Park Surgery Reviews | Rating 2.5 out of 5 stars (5 reviews)

South Park Surgery is located in Macclesfield, United Kingdom on Waters Green Medical Centre, Sunderland St. South Park Surgery is rated 2.5 out of 5 in the category general practitioner in United Kingdom.

Address

Waters Green Medical Centre, Sunderland St

Phone

+44 1625422249

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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A

Anonymous

Overall the service is ok. The doctors are great, very kind, always listen and treat you how you expect to be treated. However actually been able to get an appointment to see a doctor is difficult if you require an urgent appointment- receptionist didn’t ask any questions just got told there were no appointments available and she ended the call, no triage system in place nor was I even asked for my details or symptoms. Don’t get me wrong if you can wait 2/3 weeks to see a GP and you can book on patient access to avoid speaking to a receptionist that quiet frankly couldn’t care any less it’s not a problem.

D

Depa

I Have appointment at 10 15 and the time is 12 I'm still waiting .️️

F

final breath

Never answer the phone's, near enough impossible to get an appointment

S

Sue Whyatt

Totally incompetent administration. I took a form in weeks ago and asked it be filled in to say I am fit to travel to Polar regions. I was told it would cost 40 and would take at least 3 weeks to sign. I was not told to pay there and then. A couple of weeks later I received a letter saying the form would not be signed until they received payment which it said could be done by cheque. I went in to pay by cheque and was told I would still not get the form signed until the cheque was cleared by this time my travel company were threatening to cancel my travel because of the form. I then went and got the cash out , retrieved my cheque and was told the form would be given to a Dr to sign that afternoon I was also then asked to provide a letter agreeing to the disclosure of the medical information . The day after I rang to see if form was ready to be told basically that it was not and that as it was not NHS work it was not important and that it takes as long as it takes. My expedition is costing thousands of pounds and is being jeopardised by incompetent admin. They could have had letter and cash on the first day I attended if they had asked for it they would then not have needed to send a letter or deal with me at the desk or subsequent calls all of which will have taken their time .

S

Sarah Storm

Friendly staff and excellent doctors. A very good surgery all round. I would recommend it.

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