Madrid, Spain
C. de Arturo Soria, 14,
N/A
+34 914062130
Nice Hotel regarding value for price but we had some trouble with our room hence the star deductions: Pros: - generally nice spacious rooms - nice bathroom - good breakfast with special selection on helahty or special diet items - very nice staff who tried to compensate us as best as possible for our troubles. Cons - our room had a very strong chemical smell when we arrived and they could not provide us a replacement for 2 days in a row. We needed to sleep with the windows open to make it bearable.
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I do not recommend this hotel. I spent 5 nights there last week. The first 2 nights were awful. My room was infected with bedbugs. My body was fully covered with bug bites until I realized where it came from. Thanksfully the night guy gave me a new room in the middle if the night. On the next morning, my luggage and clothes were moved to the new room and I had to ask for the hotel staff and manager to clean it before. I asked the hotel to use their insurance to covered the cleaning cost of my own home in case I brought back bedbugs in my stuff. They are not insured. Obviously they didn't know how to manage properly this kind of crisis.
Everything was very nice (room, breakfast, etc.). 5 stars
Nice hotel to stay in for a quick couple of nights. Around 15 to 20 mins from the airport, with fair prices. Close to metro station where you can go anywhere in Madrid.
I liked the rooms and the staff members were friendly, apart from the cleaner who decided to put the blanket back onto my bed although I had purposefully thrown it on the floor to get it changed, which is absolutely disgusting. I assume she thought I wouldn’t notice, but I did because it had a huge stain on it which was my reasoning for wanting to get it changed, once again disgusting.
Nice and clean rooms, everything was good. The breakfast included even vegan options and various foods and drinks. The location was quite good. In particular, the girls at the reception were very helpful and nice. Would recommend.
Do NOT ever go here. I don’t know what they are hiding with all the perfume, but unless you love feeling like you are bathing in perfume you are not going to love this place. I promise.
Nice rooms, nice personal. Excellent breakfast.
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