Durango, United States
10 Town Plaza
N/A
+1 9703854494
Delivery
Wheelchair-accessible entrance
I met the owner today, and no wonder the store is as great as it is. Behind every successful business is a successful person. But the store is not just successful; the whole atmosphere is calm and relaxing I can go in stressed or in a bad mood and when I leave I feel relaxed and like I've accomplished something
like
Always great!!!
Total ripoffs, the lady running the counter tried to charge me double the cost for shipping, and when I told her that was incorrect and that I'd set it up through FedEx online for the cheapest ground rate available which was called end of day delivery she got nasty and said there's no such thing if you want to ship it it's going to be 27. I contacted FedEx and FedEx said that was incorrect and for me to file with the Better Business Bureau and report them at the FedEx office inside of Walmart. My ride service dispatcher related to me that she had heard that several times from other people.
They have fabulous customer service, and they always lookout for the best rates for shipping. I also appreciate the taffy treats for customers Update: over the crazy holiday season and difficulties with shipping and COVID one of my packages went to the wrong address. Michelle at the Mail Room was so helpful and thoughtful to make it right. I appreciated her service to get my mom her Xmas and birthday presents as soon as possible. Thanks, Michelle!
The staff are amazing and offer more than just their services, they will definitely make suggestions to tourists and of course locals but they definitely go out of their way to make your experience at the mailroom an awesome one, I would select particular names for those who are very courteous and helpful but all of the staff are from the owners to the staff.
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