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Paul and Tiffany at Main Care are such pleasant customer service reps. You can tell they are both empathetic and passionate. I can certainly agree with the other customers Crystal and Sam had left about them both previously below. I ran out of propane last night and both Paul and Tiffany were able to get me a service tech out here in a timely fashion to put product in my tank to hold me over for the night. I’ve been home more often and didn’t think anything of it. Then this morning when I woke up with a full tank of propane. I knew they had done me right. Thank you so much to these two. I will continue to stay a loyal Main Care customer as I have been for 15 years.
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Paul was wonderful. very personable, professional and knowledgeable on the phone. He obviously takes pride in his work. He even explained everything clearly. He was quick and efficient and was able to get our delivery out to us ASAP. You are lucky to have someone like him working in your organization.
Robert Pahl was great and was able to repair my steam boiler with professional behavior. I know he will always get the job done and will always look out for you during the cold months for your heating systems. He was very knowledgeable and the job was done right.
From the first phone call to completed service this company is top notch. This is what if is like to deal with an employee owned business..... They all give it 100% no matter what department they are in. They are truly one of the best companies I deal with. I recommend them 100%. I would give them more stars if I could. ***************
Your driver, Robert Pahl, just delivered some much needed oil. As always, he did a masterful job backing down my long, hilly, driveway, and navigating high snow on either side. I really appreciate his skill and professionalism.
Deli
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