Malvern, United Kingdom
27 Spring Ln
N/A
+44 1684879722
Wheelchair-accessible entrance
Not the best place to be not what they said it would be and it seems to be one rule for some and another for others
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Nearly 3 weeks ago we made the hardest decision ever... to put a loved one into a home is never easy but thanks to the staff at the springs nursing home it has been much easier. They really want to know everything about the resident to make transition easier. They are so friendly to family too. They treat residents with respect and understanding. Maintaining their privacy and dignity at all times. Staff are very responsive to any change in residents condition acting quickly and effectively. The food is amazing with 3 hot meals a day if wanted. My dad thinks he's on holiday. I could go on for ever here.. but won't. From the day we turned up unannounced to look round to this day I feel my dad is safe and cared for and know I can talk or cry to them at anytime too.
Lovely care home. Staff are fantastic. Food is amazing. Residents well cared for.
Thank you for everything. Thanks to the lovely staff that made my nanas stay comfortable.
Do not hesitate to take a room for your loved one here it is fantastic. My father had 6 months with them before he passed away, first on the residential floor, Priory and then on nursing in Morgan. Both units are purpose built, clean and airy, my father thought he was in a hotel! The staff I cannot praise highly enough; they really do care. They seem to bond with the residents and become part of your family. My father ended his life feeling cared for, safe and with dignity. Thank you
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