Manchester, United States
1405 Hillsboro Blvd
N/A
+19319541020
They got my bill straightened out. All are really nice but do think they need a Dr there more than they do. PAs are very nice and do care.
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I DO NOT recommend this place at all!! I came in for a fractured knuckle and Dr. Brenna was the one helping me. I visited this place 3 times (note I am self pay) after getting my cast off she said to call her if I had any questions or concerns so that I don’t have to keep coming in literally just for questions and waste my money. Well I’ve been trying to reach her for literally two weeks and still haven’t heard back from her and the lady at the front desk just keeps making up excuses. Seems like they don’t care for their self paying patients at all and just want them to come in and spend money just for simple questions and concerns. Don’t know why the Doctor told me to call her in the first place if she’s not going to get back with me on a timely manner. I even told the desk lady instead of keeping me waiting just let me know they aren’t capable of helping so I can find other options then she makes this excuse “Dr. Brenna spoke with this other doctor now we’re just WAITING on his opinion for further steps, so you’ll have to WAIT on him now” knowing I’ve been calling and waiting patiently for weeks, instead of trying harder to speed up the process! Very disappointed !!
I DO NOT recommend this place! I have been trying to get the back brace that was ordered for my daughter a month ago and have been given the run around. The first time we went to get it the wrong size was ordered keep in mind she was measured for the brace. So another was ordered well when I hadn't heard anything in about a week or so I called I was told it hadn't come in yet fine no big deal I can understand that. Called back maybe a week later to check on it again Sarah told me I had changed my number my voicemail was full that they gave her brace to another patient. Well when I let her know that I hadn't changed my number and that the week before that I called and was told the brace wasn't in yet. Then all of a sudden they no longer had any of my correct information due to change in there system "that surely I can understand". Sarah let me know she would call the rep and get me another brace. Called for the third time to check on the back brace I waited another week to call back and the brace still hadn't came in. So Sarah decided that it was professional to give me the rep's phone number (which I'm sure he didn't like). When I asked if she had called him she stated that " she obviously had and that's why she was giving me his number so I could call him and for me to call her back". Now I did ask what company they used to get there braces from to make a complaint with them also but she didn't know "it was just some generic company they use."
Once I was diagnosed, I had to come home and research Plantar fasciitis, because it wasn't explained to me. I've learned more from the internet about the cause and treatment than I learned in the office. Very disappointed.
I went to this place 2 times with wrist and hand pain. They gave me an injection in my hand that did not help anything at all. My second visit they decided I needed a mri. They where supposed to set up an appointment and let me know the date but never called me back. I went there twice and still hurt the same way I did before I went and I guess they just forgot about me.it was a big waste of time and money, I could have accomplished the same thing by not going to see them at all. Thanks for nothing at all.i will find an ortho Dr that cares enough to actually help, and maybe they won't forget to set up an appointment for an mri.
Dr. Stu and Dr. Stephon was Amazing!! Manchester is Lucky that we have them. You do Not have to go anywhere else We have the best of the Best here now.
I was very pleased with the professional, courteous & welcoming experience I got yesterday especially being my first ever visit to an Orthpedic Clinic. I came out very informed of my injury and the limitations to prevent further damage I did not receive at the ER. I was also given several options of things to do at home to speed my recovery without agitating my injury. I will definitely go back for any other injury or Orthopedic problem I might have. Thanks to Dr. Sue Richardson for getting me to the right place & in very quickly. - Dane Victory.
The staff at this office are very nice and courteous. Dr Dyer is amazing and knows his business very well. I will continue to go back as needed
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