Manchester, United States
1020 W Main St
N/A
+15639272533
The location of the hotel is awesome, but the hotel itself could use improvements. We ended up not even staying the night because we found a bedbug. The man at the front desk did not even offer a refund or different room until I was wanting to check out since I had already killed the bug and threw it away. The room itself was dirty anyways. Bedding was stained and the bathroom looked like it had not been cleaned. Will not be returning.
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This hotel was a memorable experience. We arrived early in the morning and we left several hours later. The rooms were clean, however, a scent of cigarettes in a supposedly non-smoking room. The beds and pillows were comfortable with a convenient outlet location as well. Overall, I was pleased with the service provided by this establishment and would recommend it to my friends, family, and acquaintances.
Great customer service. The rooms were really cleaned and organized. Enjoyed my stay.
We come to Manchester every summer for a family reunion. This was the best lodging experience we have had to date. It is obvious that the new owners have taken pride in ownership by continuously updating the accommodations. Huge difference from the last couple of years. New bedding, carpet and tile. We had an older tv, but our relatives who stayed there as well had a flat screen. The newly remodeled lobby/breakfast area was comfortable with several breakfast options. Great customer service! Extremely friendly and accommodating. There are very few options in Manchester... And unfortunately not good ones, we were pleased to stay here. I can only imagine with these owners that it will continue to improve! So a 4 star may be a stretch, but with our experience staying in Manchester over the years, it is well deserved.
Poor is the right word, poor customer service, poor heating, poor cleanliness. The heaters are broke, one of the rooms stinked like mildew, and the bed sheets were stained. Don’t stay here! Turn around and save your money! Management will charge you a night even if their motel is in disarray. Don’t stay here.
Will not be staying here again! Was overcharged, but did get credited back. Needs a better cleaning system. The breakfast was non exisiting!! Nothing but a few bite size muffins. No milk, no O.J. Nothing!! I am glad that they are building a new one in Manchester!
Clean room, friendly staff, great stay. Highly recommend.
Recently booked here for our wedding, booked 10 rooms, when guest would call they would tell them rooms for wedding were booked when they weren't!! So guest that went on line to book a room and got the room cheaper than we did even though the hotel management said that we got a wedding discount! Management was very rude!! We booked a room for ourselves with double bed, when we went to check in we got a single queen room, I talked to management about the mix up, he was rude and did nothing about the mix up plus could barely understand what he was saying!! The continental breakfast was horrible!!!! The honey packets for toast was expired and looked disgusting!!! Would NOT recommend this hotel!!!
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