Ascend Federal Credit Union

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Manchester, United States

ascend.org
Federal credit union· ATM· Bank· Credit union· Mortgage lender

Ascend Federal Credit Union Reviews | Rating 3.9 out of 5 stars (5 reviews)

Ascend Federal Credit Union is located in Manchester, United States on 1929 McArthur St. Ascend Federal Credit Union is rated 3.9 out of 5 in the category federal credit union in United States.

Address

1929 McArthur St

Phone

+1 8003423086

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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D

Dirk Payne

Very often not there during listed business hours and they never have any notification or listing as to why they aren't there. This is the third time I've gone there to do business that cant be done at an ATM and no one is inside. The Manchester branch is disappointly lazy. In the very least, put a sign on the front door letting customers know why you arent there and when they can come back, but no, the Manchester branch is too lazy to do that.

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Ashley Garner

I exclusively bank here and have had several loans in the past 10 years including my mortgage and auto. They are always so helpful and kind. I recently got another auto loan and Karen McCullough assisted me. She also helped with my mortgage loan several years ago. I can't say enough how patient and sweet she is. She also helped me set up my first credit card and answered all of my questions thoroughly. I will never bank anywhere else. Thank you Karen and ascend.

J

Jenny Matlock

Great place to do business! I had fraud on my account and they took care of it quickly! Money was back in my account in 24 hours. Thanks for taking care of me!

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Vickie Farrar

Nothing like trying to use your ATM card on a Friday at 6:15 pm and finding your account locked. Would have been nice to be informed if someone hacked my card.

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Tater Bug

I went in and opened an account with ascend just to get my car refinanced...however they would not refinance my car and also said they wouldn't refund the 30 I just spent to open an account with them...then also tried to charge me a fee to close the account. Ridiculous. Horrible customer service. A supervisor allowed a refund of my 30. It's bad enough when the employees aren't friendly, then just to find they rip you off. I don't understand how this place is still in business if this is how they treat their \valued members\.