Manlius, United States
311 W Seneca St
N/A
+1 3156827467
Very decent apartments and very good maintenance.
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What an amazing experience I had ! I didnt even set up an appointment, and no more than 5 minutes in the office and I was already being taken to see some of the rooms. They were very quick in responding, and calling to let me know what they have open. Excellent customer service, and the lady at the front desk is so easy to get along with. I wish the same experience for everyone else! God Bless!
A mediocre place. Most of the tenants are decent. Without naming names, I will say 50% of the rental staff is decent (one out of two!). Like most rental properties, they are there to make money so upkeep leaves something to be desired. The kitchens are VERY dated looking- think they original from when the place was built in 1970. The units are spacious. The grounds are nice with gazebos and grills available to anyone. Generally very quiet. Main complaints are the responsiveness of the maintenance staff (plan on following up at least 5x before anyone does anything) and the dated kitchen. Also wish they kept their rental office open around the clock. It's a very nice space that could be used by tenants for interacting with others and they have movies that you can just borrow without asking. Unfortunately, the rental office is closed most of the weekend and after 4:30pm on weekdays so it's more of a selling tool for the complex rather than an asset to tenants. Oh well, it will do till I buy my own place!
Prospective tenants beware of this apartment complex in Manlius, NY!!! You will regret being there! Don't make this mistake--A word to the wise, they say, is enough! We lived here for 4 years from 7/1/2015 to 6/2019. First of all, they tell you to move out on the 27th of the month instead of the last day of the month like everywhere else, which is theivery given that they don't allow your lease to be over on the 30th or 31st of the month. They want you out by the 27th without refunding your 3 days rent. Secondly, be prepared to have maintenance workers and or staff entering your apartment without permission from you. My family and I experienced this and we got an important property missing and, Kim, the Leasing consultant, told us she didn't give maintenance permission to go in there. It is a violation of a lease for anyone to enter a tenant's apartment for any reason without the tenant's permission. Finally, this complex give too much pressure on unnecessary things. We were very tenants who paid our rent on time and never gave any trouble but the number of notices they keep disturbing you with is annoying. If you are looking for a peaceful place to call home, do yourself a favor and stay away from this complex. You will save yourself a lot of headaches!!
I had an appointment set with a person from the management and drove 2 hours from Albany just to view the apartment but the person didn't show up. I called their office and left voicemails hoping for a callback and also waited more than an hour but never got anything. This is extremely unprofessional and if this is how they treat prospective tenants then I am staying away. I wasted half a day for such nonsense.
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