Mansfield, United States
1714 U.S. 287 Frontage Rd
$$
+1 8174539994
N/A
Kerbside pickupDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeComfort foodHappy-hour drinksHealthy optionsKids' menuQuick biteSmall platesSpiritsWine
I was very impressed with our last visit! We have a kiddo with allergies and they were so gracious! They had a dedicated allergen menu and our waitress went out of her way to ensure that the food was not cross contaminated. I was blown away by the level of service! To top it off, the food was great! We will definitely be back!
like
The food was just OK. The presentation of the food was very weak. The plating made the dishes look empty and unappealing. The stake was just OK. But it was cook decently.
Worse experience I've ever had at a restaurant. Donte lacks customer service skills and conflict resolution. He entered my order wrong resulting in me receiving the incorrect food. He then began to call me and my son a liar when I informed him that the order was incorrect. No manager acknowledged the problem. I paid for our drinks and left. There was a waitress eating food while preparing food at the prep station. She was talking over food while her mouth wasn't covered with a mask . I will not be returning to this location.
We placed a curbside pickup order and had more than a handful of things wrong with our order. We ordered a veggie plate with a side salad, mashed potatoes (specified, no gravy), steamed broccoli, and corn. We also ordered a chicken fried steak with sides: baked sweet potato and okra and an added side salad. We ordered also a skillet cornbread and a order of fried pickles. 33.56 total. On the veggie platter, there was steamed veggies (not the steamed broccoli that was ordered), mashed potatoes covered in cream gravy, and cold corn. There were no toppings on either salad and no dressing provided. There was also no gravy for the chicken fried steak (although cream gravy was requested) and what should have been a baked sweet potato was actually baked squash. Additionally, it looked like our skillet cornbread had been picked over. It was not even a full serving. I called the restaurant and requested a refund due to extreme dissatisfaction. I spoke with the assistant manager Lynn who was tried to quickly get me off the phone. She said “oh we ran out of broccoli an hour ago and I don’t know what happened with your order.” I’m not interested in eating from here again as my full order was unacceptable today. My husband and I are both COVID positive and have no way to return to the restaurant or have someone pick up a replacement meal for us. I mentioned that several times and she did not care. I am 8 months pregnant and did not eat any part of the veggie plate, as it is not what I ordered. Further, I was not consulted before a substitution for broccoli was added to this order — this is actually not okay because food allergies can literally kill someone. I will not be recommending this place to anyone.
Awesome homemade food. Great when you don’t wanna spend all the time it takes to make it!
Deli
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