Mansfield, United States
466 S Trimble Rd
N/A
+14197568000
Our little family switched because we could no longer go to our wonderful doctor where we'd lived previously. OhioEye exceeded every expectation. We were a little late but were kindly accommodated, our questions were all answered, and we had an outstanding experience from beginning to end.
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Number 1: Saw Dr. Olsen and he was absolutely amazing. Him and his service are definitely 5 started worthy. Number 2: Sat forever waiting to see the doctor, arrived a little early for my appointment but watched several people come and go as I was sitting there waiting. Now I have been waiting for well over 2 weeks for my glasses to come in, its been almost 3 now and this is supposedly rushing my glasses since I have been without any pair for over a month prior to my appointment since it took me close to 2 months to get in here. The optometry department seemed to move fast and efficient and was very helpful. But all in all of you are in true need of glasses and need them soon this is definitely not the place to go.
I'm a new patient and the experience has been great. All the clinicians have been professional and helpful, and the support staff has been great as well.
Had an appointment at 3pm for my son. Waiting room was FULL. Ladies at the desk appear miserable with robot like interaction. (No joke) 335 we are finally taken to a room. A lady worked for 12 minutes with him (doing an eye exam and rattling off numbers) while another asked me questions. 40 min after they leave the room I asked if we were forgotten because we had waited so long and we have sports. Dr comes in, goes thru the eye exam to get his prescription. 20 minutes tops. He then told me the lady would get the script and to have a nice day. No sorry for your wait, nothing. We are escorted to the desk where I'm handed the script. Thanks, have a nice day. Umm, where do I go to choose and order glasses? No answer. I had to ask the people at the desk. Upstairs. We get upstairs and again, it is busy. We are directed to the children's section. They do have a large variety of glasses which is actually why we chose this office. However, there is not a price tag on a single pair. My girls are supposed to have an appointment here soon but Im strongly reconsidering. The office is not patient friendly; and, quite frankly, the wait time at this office is unacceptable and inconsiderate.
Dr. Marquardt is the best doctor I have ever been to. I will never go to another eye doctor as long as he is practicing. He always takes his time to make sure I get a precise prescription for my contacts. He is so so nice and enthusiastic. The staff as a whole are very friendly too. Great place and not bad pricing!!
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