Marbella, Spain
Calle Zinc, 6,
N/A
+34952910952
Really mediocre after sales ‘support’. This involved the sales rep merely forwarding an email from an anonymous colleague in which my integrity was questioned - he/she stated his/her surprise that a claim for damage to the vanity unit we purchased took eight days to report. Unfortunately, such defamatory comments are not so easy to sue for over in Spain hence the online review. Sadly the individual who wrote this remark overlooked the fact that we had been told twenty days for delivery of everything rather than just over a week and hence nothing was opened until our installers arrived. No empathy, head of sales ignored half my mails and he had to be reminded about a missing piece on shower column he failed to order prior to taking vacation and appeared disinterested in the concept that any offence had been caused by his colleague. Will steer well clear in the future. Of course, heads would roll in the UK in cases of such mediocrity but… With the Amazon juggernaut showing no sign of slowing down, I feel all concerned at this company need to think fast about providing competent after-sales service. Otherwise, the party is surely over...
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Me vendieron un calentador marca Junckers, con menos de un año averiado, llevo 14 días esperando sin agua caliente,en pleno invierno al servicio técnico y no viene. PROINCO tampoco me ayuda, ellos fueron quiénes me vendieron el artículo. Quizás no tengan la culpa de todo, pero al menos me podrían haber recomendado una marca con servicio técnico decente.
Preguntad por david un chico espectacular
Trato despectivo poca amabilidad servicio de pena
Un trato profesional y excelente , nada que ver con proinco en malaga capital, donde el buen trato al cliente y el asesoramiento no existe.
Excelente trato, buenos profesionales y buen precio. Gracias
Buen Equipo y satifactorio*****
Estupendos
Deli
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