Markham, Canada
1 Raymerville Dr Unit 8
N/A
+1 9052943933
After I installed the water softening and pure water system more than one and half years ,found the water quality to be improve in my home. with this good experience , I do have a confidence introduce to my friends. Specially Thanks again! to Michael , the Certified water and air specialist who provide us with the excellent advice and services.
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Very professional and knowledgeable company that provides amazing information on water filters and softening machines. This is complimented with high quality after sales service with highly qualified technicians. I was looking to install a water softening machine and water filter and had no clue where to start. I called Michael Chiu (owner) and he was very patient in answering all my questions . Over a period of 6 months, I had installed a water softening machine, water filter and RO machine. For those who are always concerned about hard sales .....the good news is there is no hard sales. Michael provides the answer and you make your own decision on what you really need. If you need recommendation, Michael will listen to your situation and recommend the most suitable product and not the most expensive product. Really appreciate his expertise, experience and knowledgeable recommendation. I don’t usually write reviews but felt this will be beneficial to a lot of newbies waiting to install water softeners and filters but really don’t know where to start. Many tks Aqua Tech.
Scam of a company. They advertise a cheap price over media to get people to buy into their scam. Do not fall for this like we did. What they do is set a low price but don't tell you anything about future replacements, other than you'll need to buy a new filter x years. Once that time comes they will call you and pester you saying you must buy new filters from them or they will not do business with you anymore. That is flat out black mailing. The cost of the filters end up being more than the whole system itself. Instead they will tell you the model is outdated and tell you to buy a new system stating the filters are cheaper if you purchase it. DO NOT BUY FROM HERE. Because I am giving a low rating, they will reply and claim some reason to deter others from reading my review. DO NOT BELIEVE THEIR REPLIES or any kind of response denying guilt of running a terrible business. A report to the BBB will be made.
Horrible service! when there is a problem, the company always try to charge you more money. Don't recommend this company! All you need to fix the problem is using a bicycle pump to pump the air in, it takes 5 mins. This company wanted to charge 80 to fix it. Do not try to rip off your loyal clients!!!
Michael went above and beyond to help my folks. Even though he cannot service in person due to COVID-19 situation, he spent a lot of time walking us through, going our photos and checking in on us. Hopefully with his help we can now resolve our issues (human error on our part, nothing to do with Aqua) and can move forward. It's not hard to find filtration vendors here. That said, it's the after service that makes a huge difference. To me, I will pick Michael at Aqua any day anytime! Big thank you to Michael!
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