Marlboro, United States
4 Ryan Rd
N/A
+1 7324318700
Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible lift
Passport photos
CVS itself is fine, but this location recently started accepting UPS packages and it is the absolute worst UPS drop off location around. It is literally the ONLY location that requires you to wait in line with paying customers making purchases to simply drop off prelabeled and prepaid boxes. It holds up the paying customers and defeats the purpose of being able to quickly drop off boxes and move on with your day. I'll travel twice the distance simply to avoid this place.
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The CVS Pharmacy as well as the CVS general store associates provide excellent service. The pharmacists are responsive to all questions and are highly professional. The pharmacy’s excellent service certainly accounts for why they are always very busy.
The store itself is fine, but the pharmacy is horrible. There is always an issue, from waiting a half hour to serve 5 people ahead of me to hounding me to refil a prescription that I haven't used in 2 years. The final straw was just this week. My doctor's office sent a prescription request on a Monday afternoon. Nothing happened on CVS's end. Was resubmitted on Wednesday afternoon. Still nothing. The next Monday, one week after the first submission and a follow up call with the pharmacy, they finally had received the request. There was one medication that wasn't processed. I spoke with the pharmacist and she said it was backorder for a week. Never offered to call another store or accept any responsibility for their error. These medications, when stopped, can cause a serious medical issue. These guys are dealing with people's lives, but they really don't care. Officially moved to a new pharmacy this morning.
I had a really good experience with a super helpful employee. Needed to buy a prepaid card, but have never bought one. A tall gentleman, with glasses, went out of his way to help me. He even walked me over to the cards to select the right card. Very helpful! I always make it a point to go there when I can.
The worst pharmacy I have ever dealt with. I have had to go back several times in a day to get medications, sometimes after being told to come back the medication is not there. Do yourself a favor and find another pharmacy
They have nice things there but it is not the best.
It's ok. I think it is overpriced and they don't have a lot of what you need. Also, it takes them forever to fill one script. Marlboro village pharmacy is much better.
We were having a lot of trouble at the photo center and Michael took the time to help us out. Great customer service!! :)
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