Maryland Heights, United States
2038 McKelvey Rd
N/A
+1 3148784024
Friendly and quick. They have great hours.
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I will never use your company again. You have burnt me for the last time. I’ve been a customer for 35 years. I understand changing hours of operation during this difficult time, but changing your service policies on a whim? NEVER AGAIN. If you advertise Same Day Service, you should provide Same Day Service. Terrible company.
They are great with customer service. Amanda is amazing! Thank you!
I’ve used them for many years and never really had any issues.
I gave them four (4) expensive shirts on Oct 13, 2016 for laundry/dry cleaning. These were supposed to be returned on Oct 15th. But it’s been more than 2 weeks and I have not yet got my shirts back. I have gone to their store 6 times and called up their customer service more than 4 times, but every time I have been falsely told that they are locating my shirts, to come back after 2 days and/or someone will call me back in 24 hours. But they never call back. Now I am been told that they gave my shirts to another customer and I have to wait 30 days. They refuse to provide an email address where I can lodge a written complaint. The customer support person, Denise, is very rude and condescending. “Nothing”, was the blunt response I got from their staff at counter, Juylan, when I asked what I can do if they have lost my shirts or they are being used by someone else. Pathetic customer service and staff who lie every time and take no accountability.
I've used them probably 4 times and everything has been perfect.
This place is a dump and a racket. Do not use this service. I dropped off a suit for dry cleaning. When I picked it up and returned home I realized it was not my suit. The suit they gave me was moth eaten and three sizes too large, as if it had belonged to someone old or deceased. I was refused even an acknowledgement of the error and so now I am out one suit. I called the owner who obfuscated and effectively refused to even reimburse the cost of cleaning the suit, and there was no offer to compensate for the loss of the suit. There are plenty of other good cleaning services in the area.
Deli
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