Liverpool, United Kingdom
245 Woolton Rd
N/A
+44 1517372806
Top notch service! Although the survey was instructed on behalf of the buyers, and not myself as the seller, the service received from Jamie at Mason Wright was excellent! The measures taken to ensure the survey was completed in a safe manner during Covid Lockdown were second to none. Jamie was very considerate whilst conducting the survey to ensure safety wherever possible, which was very much appreciated being 8 months pregnant. I’d also like to thank the lovely receptionist who kindly fitted the survey in at short notice due to my personal circumstances. All round great service received and I’ll definitely be using this firm for future surveys! Thanks, Rachel.
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A very detailed report as promised, however, I've tried contacting the surveyor four times over two weeks since I received my report to ask him to clarify something in my report I did not understand. No response. In the end, a family friend who is a RICS surveyor in another part of country took the time to talk me through it – Mason Wright clearly not interested once you've paid them.
I received the survey in about a week. The Home buyer survey was very detailed with photos and a valuation. I had a survey done by another company last year - the Mason Wrights survey was cheaper and far superior. The property I am buying was down valued and rightly so in my view. The vendor queried the valuation and I was provided with a detailed email from Mason Wrights explaining the valuation; with this information I was able to renegotiate the price to match the valuation. The lady who books surveys and deals with queries cannot do enough to help. I can't say enough positive things. Worth every penny.
Best price we found for our HomeBuyer Report coupled with a friendly, professional service and a detailed report received within the expected timescales despite the currently busy climate. Very happy customer.
Outstanding service at an excellent price. Could not recommend them enough - they went above and beyond with service and were always easy to reach.
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