Matteson, United States
4605 211th St
$$
+1 7087222570
N/A
The technician was very professional and mindful of keeping the 6ft distance rule. He knew exactly what was going with my stove and repaired it right then and there. I was very pleased with the entire expierence.
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These people are big enough to be able to publish their labor cost and cost of most Sears Appliances parts for the consumer to see before hand. They rather come to your home to rip you off. After collecting your 89 call charge, they then give you a repair estimate too high that leaves you in a Limbo. If you pay it, you loose, if you don't you loose. You need to know all possible limits before you Mr. Know nothing to come and rip you off in your home.
Poor service in warranty department. Have contacted corporate and they keep referring me phones that no ne answers. I promise you will never buy from them again. Money thrown away and it was there fault, not mine an they shouldfix it. It's not even a major issue, just need a personto push a button probably.
The worst experience ever. My fridge broke on January 3rd. Sears was contacted to do the diagnosis and it took them 7 days to even come to look at the fridge. They told me i had a bad compressor. I was told the compressor was under warranty and the technician wasn’t aware that he could’ve ordered the compressor and sears would not have been charged. I found this information out after i called the manufacturer after the technician left. I called sears back and asked them to order the part and they told me i have to schedule ANOTHER appt just for a tech to come to my home and order the part. They said a tech has to physically be in my home to order parts; this was absolutely absurd to me since their tech had just left. So they made me wait another 10 days for a tech to come out just to order the part then i had to wait another 7 days for the tech to come back to install it. So I did not have a working fridge for 24 days. I have an 11 month old son and this was a HUGE inconvenience. I’m very unhappy with my experience with Sears.
The appliance was working Com Ed decreased my power intake while working on a power outage! Thanks for letting me know. It took the power company three additional days to do a temporary repair on something that they changed three weeks prior.
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