Matteson, United States
4800 211th St Ste D
$$
+1 7085031409
N/A
Outdoor seatingKerbside pickupDeliveryDrive-throughTakeawayDine-in
Good for kidsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeePrepared foodsQuick bite
Since COVID 19, Baristas are Not the same. Honey Almond Coffee, worth it anyway!Starbucks used to be That Happi Place and Atmosphere......room for improvement.......
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Very slow. 15 people waiting inside on their orders, 10 waiting on drive thru window. It took 17 minutes to get my order. No one is smiling. I don't feel like this store is part of the Starbucks family. Every day I visiting a Starbucks locations so I can say the difference.
I have been a loyal customer forn10 plus years going through new managers and batista. I normally wait 30 to 40 minutes for my drink, afterwards once a month lately because of the wait my drink is incorrect. But I was told today in front of other customers, that I purposely come in and make up a problem with my drink to get free drinks, when I have given 10 dollar tips for COVID workers in the summer and tips on a regular. As a loyal customer I was quite disappointed .
Very pleasant and well knowledgeable about what I wanted, no problem for someone else to step in when they got busy.
Everyone who knows me know I love Starbucks so today for my birthday I redeemed my birthday drink...a soy 5 pumps caramel Macchiato upside down, no foam, extra caramel drizzle. And there was a pleasant surprise on my kid...
Deli
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Good for kidsToilets